Membership Agreement

Membership (User) Agreement

You can shop at en.stoksepeti.com by credit card (Visa, MasterCard) or bank transfer. Orders that are not transferred within a week will be cancelled. The processing time of orders is not the moment the order is placed, but the moment when we determine that the necessary collection is made from the credit card account or the transfer reaches our accounts. Unspecified payment methods such as cash on delivery or postal check are not accepted.

www.stoksepeti.com will deliver all your orders accompanied by a delivery note as required by law. Gift packages will be sent by shipment; The invoice will then be mailed to the billing address. VAT is included in the prices notified to you during your shopping.

Stoksepeti is not responsible for price errors caused by typesetting and system errors.

When needed, the courier company may change in order to deliver faster.

No additional fee is charged for changes made in stoksepeti.com due to customer satisfaction.

Circumstances that do not exist and are not foreseen at the date of signing of the contract, that develop beyond the control of the parties, that make it impossible for one or both of the parties to partially or completely fulfill their obligations and responsibilities that they have undertaken under the contract or to fulfill them on time, force majeure (natural disaster, natural disaster, war, terrorism, insurrection, legislative provisions, seizure or strike, lockout, major malfunction in production and communication facilities...). The party in the person of force majeure shall notify the other party immediately and in writing. During the continuation of the force majeure, the parties will not be liable for any failure to fulfill their obligations. If this force majeure situation continues for 10 (ten) days, each party will have the right to terminate unilaterally.

Since stoksepeti allows multiple users to shop online at the same time, it is unlikely that different consumers will buy the same product at the same time and the product will run out. You are informed about the products that are out of stock, and a certain waiting period or money back options are offered. After your approval, the transaction you want is carried out by us.

If your packages are not delivered to you within the specified time during your shopping, the situation must be notified to us through our communication channels. The Cargo Company will be called by us and our member will be informed about the delivery date of the package. After the package is received, it is deemed that the delivery company has done its duty properly. Therefore, packages that are found to be damaged during delivery should not be accepted and a report should be kept. Then, the report should be faxed to +90 850 305 1 785 and the situation should be reported to en.stoksepeti.com via an e-mail.

The person shopping from stoksepeti.com is deemed to have accepted all the above items.